{"id":37026,"date":"2026-02-19T11:48:57","date_gmt":"2026-02-19T17:48:57","guid":{"rendered":"https:\/\/staging.banksouthern.com\/?page_id=37026"},"modified":"2026-04-09T13:43:26","modified_gmt":"2026-04-09T18:43:26","slug":"it-help","status":"publish","type":"page","link":"https:\/\/staging.banksouthern.com\/es\/legacy\/it-help\/","title":{"rendered":"IT Help"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\">\r\n\r\n<div class=\"et_pb_row_0 et_pb_row et_block_row\">\r\n\r\n<div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n\r\n<div class=\"et_pb_menu_0 et_pb_menu et_pb_menu--with-logo et_pb_menu--style-left_aligned et_dropdown_animation_fade et_pb_bg_layout_light et_pb_text_align_right et_pb_text_align_right-tablet et_pb_text_align_right-phone et_pb_module et_flex_module\"><div class=\"et_pb_menu_inner_container et_flex_module\"><div class=\"et_pb_menu__logo-wrap\"><div class=\"et_pb_menu__logo\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/staging.banksouthern.com\/wp-content\/uploads\/2026\/01\/sb-welcomes-wt.png\" title=\"sb-da-la-bienvenida-a-wt\" width=\"1896\" height=\"306\" srcset=\"https:\/\/staging.banksouthern.com\/wp-content\/uploads\/2026\/01\/sb-welcomes-wt.png 1896w, https:\/\/staging.banksouthern.com\/wp-content\/uploads\/2026\/01\/sb-welcomes-wt-1280x207.png 1280w, https:\/\/staging.banksouthern.com\/wp-content\/uploads\/2026\/01\/sb-welcomes-wt-980x158.png 980w, https:\/\/staging.banksouthern.com\/wp-content\/uploads\/2026\/01\/sb-welcomes-wt-480x77.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1896px, 100vw\" class=\"wp-image-36811\" \/><\/div><\/div><div class=\"et_pb_menu__wrap\"><div class=\"et_pb_menu__menu\"><nav class=\"et-menu-nav\"><ul id=\"menu-legacy-menu\" class=\"et-menu nav et_disable_top_tier downwards\"><li id=\"menu-item-35380\" class=\"et_pb_menu_page_id-34709 menu-item menu-item-type-post_type menu-item-object-page menu-item-35380\"><a href=\"https:\/\/staging.banksouthern.com\/es\/legacy\/\">Inicio<\/a><\/li>\n<li id=\"menu-item-35395\" class=\"et_pb_menu_page_id-35381 menu-item menu-item-type-post_type menu-item-object-page menu-item-35395\"><a href=\"https:\/\/staging.banksouthern.com\/es\/legacy\/about-southern\/\">Acerca de Southern<\/a><\/li>\n<li id=\"menu-item-37289\" class=\"et_pb_menu_page_id-37288 menu-item menu-item-type-post_type menu-item-object-page menu-item-37289\"><a href=\"https:\/\/staging.banksouthern.com\/es\/legacy\/rendezvous-faqs\/\">Rendezvous FAQs<\/a><\/li>\n<li id=\"menu-item-37033\" class=\"et_pb_menu_page_id-37026 menu-item menu-item-type-post_type menu-item-object-page menu-item-37033\"><a href=\"https:\/\/staging.banksouthern.com\/es\/legacy\/it-help\/\">IT Help<\/a><\/li>\n<\/ul><\/nav><\/div><div class=\"et_mobile_nav_menu\"><div class=\"mobile_nav closed\"><span class=\"mobile_menu_bar\"><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\r\n\r\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\">\r\n\r\n<div class=\"et_pb_row_1 et_pb_row et_block_row\">\r\n\r\n<div class=\"et_pb_column_1 et_pb_column et_pb_column_4_4 et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n\r\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h1 style=\"text-align: left;\"><span data-metadata=\"&lt;!--(figmeta)eyJmaWxlS2V5Ijoic09tVTVQQkE2eldTU09XckdNUTF0VCIsInBhc3RlSUQiOjE3ODU5Mzc2MzIsImRhdGFUeXBlIjoic2NlbmUifQo=(\/figmeta)--&gt;\"><\/span>IT Help<\/h1>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_group_0 et_pb_group et-last-child et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough\">\r\n\r\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>Standard Help:<\/strong><\/p>\n<p>Correo electr\u00f3nico: <a href=\"mailto:LBTSupport@jmark.com\">LBTSupport@jmark.com<\/a><a href=\"mailto:LBTSupport@JMark.com\"><\/a><\/p>\n<p>Phone: Ext. 2150 (417) 219-4939<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>If an issue is urgent:<\/strong><\/p>\n<ol>\n<li>Contact the helpdesk immediately<\/li>\n<li><strong>Notify<\/strong> your manager.<\/li>\n<li><strong>If Security-related<\/strong>, carbon copy (CC) <a href=\"mailto:ISSupport@banksouthern.com\">ISSupport@banksouthern.com<\/a>.<\/li>\n<\/ol>\n<p>\u00a0<\/p>\n<\/div><\/div><\/div><\/div>\r\n\r\n<div class=\"et_pb_column_2 et_pb_column et_pb_column_4_4 et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough\">\r\n\r\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>For integration-specific requests:<br \/><\/strong>Use this form to request access or report issues with shared resources between Southern and Legacy:\u00a0<a href=\"https:\/\/forms.office.com\/pages\/responsepage.aspx?id=aIATpm9OsE21hS3f3rthKttlkzAl09RLh8VofXunK4hUNU9UU1I4N1E2UUtXSklCSExEUFhUSDhQTC4u&amp;origin=lprLink&amp;route=shorturl\" target=\"_blank\" rel=\"noopener\">Southern &amp; Legacy Cross-Tenant Access Request Form<\/a><\/p>\n<p>\u00a0<\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":10414,"featured_media":0,"parent":34709,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-legacy.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-37026","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/staging.banksouthern.com\/es\/wp-json\/wp\/v2\/pages\/37026","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.banksouthern.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.banksouthern.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.banksouthern.com\/es\/wp-json\/wp\/v2\/users\/10414"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.banksouthern.com\/es\/wp-json\/wp\/v2\/comments?post=37026"}],"version-history":[{"count":6,"href":"https:\/\/staging.banksouthern.com\/es\/wp-json\/wp\/v2\/pages\/37026\/revisions"}],"predecessor-version":[{"id":37284,"href":"https:\/\/staging.banksouthern.com\/es\/wp-json\/wp\/v2\/pages\/37026\/revisions\/37284"}],"up":[{"embeddable":true,"href":"https:\/\/staging.banksouthern.com\/es\/wp-json\/wp\/v2\/pages\/34709"}],"wp:attachment":[{"href":"https:\/\/staging.banksouthern.com\/es\/wp-json\/wp\/v2\/media?parent=37026"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}