{"id":18623,"date":"2018-04-03T16:21:13","date_gmt":"2018-04-03T21:21:13","guid":{"rendered":"https:\/\/testbanksouthern-ada.aceone.io\/?page_id=18623"},"modified":"2025-12-29T10:50:32","modified_gmt":"2025-12-29T16:50:32","slug":"pausa","status":"publish","type":"page","link":"https:\/\/staging.banksouthern.com\/es\/features\/pause\/","title":{"rendered":"Pausa"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\" id=\"pause\"><div class=\"et_pb_row_0 et_pb_row et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_blurb_0 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_block_module\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\">_<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h1 class=\"et_pb_module_header\">Pausa<\/h1><\/div><\/div><\/div><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><em><strong>Proteger su cuenta nunca ha sido tan f\u00e1cil.<\/strong><\/em><\/p>\n<p>It's happened before. You can't find your debit or ATM card, and you are not sure if you just misplaced it, or if it is gone forever.<\/p>\n<p>El primer paso es el m\u00e1s sencillo, y todo lo que requiere es iniciar sesi\u00f3n en su Banca Online.<\/p>\n<p><em><strong>Pausa<\/strong><\/em> es una forma sencilla de bloquear o desbloquear su tarjeta, directamente desde su ordenador, smartphone o aplicaci\u00f3n m\u00f3vil. Una vez <em><strong>Pausa<\/strong> <\/em>una tarjeta, todas las transacciones ser\u00e1n rechazadas hasta que decida <em><strong>Pausa<\/strong><\/em> eso.<\/p>\n<p>It's your first line of defense until you have confirmed that your card has been lost or stolen. If you are certain that it's been stolen, <em><strong>Pausa<\/strong> <\/em>es una buena manera de desalentar el uso il\u00edcito de su tarjeta lo antes posible.<\/p>\n<p><strong>ATENCI\u00d3N: El bloqueo de la tarjeta no afecta a otras funciones de su cuenta. El pago de facturas y los cheques seguir\u00e1n activos.<\/strong>. Si tiene problemas con estas funciones, p\u00f3ngase en contacto con nuestro equipo de atenci\u00f3n al cliente en horario laboral llamando al (800) 789-3428.<\/p>\n<\/div><\/div><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\">Si es v\u00edctima de un robo de identidad:<\/h2>\n<p style=\"text-align: center;\">La acci\u00f3n m\u00e1s r\u00e1pida que puede tomar es pausar su tarjeta. Despu\u00e9s, ponte en contacto con Southern lo antes posible.<\/p>\n<p style=\"text-align: center;\"><strong>En horario de oficina:<\/strong><\/p>\n<p style=\"text-align: center;\">De lunes a viernes, de 8.30 a 17.00 horas<\/p>\n<p style=\"text-align: center;\">Llame al (800) 789-3428<\/p>\n<p style=\"text-align: center;\"><strong>Fuera del horario laboral o los fines de semana:<\/strong><\/p>\n<p style=\"text-align: center;\">Llame al (866) 508-2693<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_1 et_pb_row et_pb_row_1-2_1-4_1-4 et_block_row et_block_row_1-2_1-4_1-4\" id=\"round-up2\"><div class=\"et_pb_column_1 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><span style=\"color: #133156;\">C\u00f3mo poner en pausa o anular la pausa de una tarjeta de d\u00e9bito\/ATM<\/span><\/h2>\n<p>Este proceso funcionar\u00e1 en un ordenador de sobremesa, ordenador, tableta, m\u00f3vil o a trav\u00e9s de la aplicaci\u00f3n m\u00f3vil.<\/p>\n<p>1. Una vez que haya iniciado sesi\u00f3n en Banca Online, haga clic en su nombre o en el engranaje de la esquina superior derecha. En el m\u00f3vil, las tres l\u00edneas horizontales de la esquina superior derecha desplegar\u00e1n un men\u00fa lateral al hacer clic.<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_2 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_0 et_pb_image et_pb_has_overlay et_pb_module et_block_module\"><a href=\"https:\/\/staging.banksouthern.com\/wp-content\/uploads\/2018\/03\/round-up-3.png\" class=\"et_pb_lightbox_image\" alt=\"how to pause\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/staging.banksouthern.com\/wp-content\/uploads\/2018\/03\/round-up-3.png\" width=\"1000\" height=\"539\" srcset=\"https:\/\/staging.banksouthern.com\/wp-content\/uploads\/2018\/03\/round-up-3.png 1000w, https:\/\/staging.banksouthern.com\/wp-content\/uploads\/2018\/03\/round-up-3-300x162.png 300w, https:\/\/staging.banksouthern.com\/wp-content\/uploads\/2018\/03\/round-up-3-768x414.png 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" class=\"wp-image-18544\" alt=\"c\u00f3mo hacer una pausa\" \/><span class=\"et_overlay et_pb_inline_icon\" data-icon=\"\ue050\"><\/span><\/span><\/a><\/div><\/div><div class=\"et_pb_column_3 et_pb_column et_pb_column_1_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_1 et_pb_image et_pb_has_overlay et_pb_module et_block_module\"><a href=\"https:\/\/staging.banksouthern.com\/wp-content\/uploads\/2018\/03\/round-up-4.png\" class=\"et_pb_lightbox_image\" alt=\"Check\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/staging.banksouthern.com\/wp-content\/uploads\/2018\/03\/round-up-4.png\" width=\"381\" height=\"650\" srcset=\"https:\/\/staging.banksouthern.com\/wp-content\/uploads\/2018\/03\/round-up-4.png 381w, https:\/\/staging.banksouthern.com\/wp-content\/uploads\/2018\/03\/round-up-4-176x300.png 176w\" sizes=\"(max-width: 381px) 100vw, 381px\" class=\"wp-image-18545\" alt=\"Consulte\" \/><span class=\"et_overlay et_pb_inline_icon\" data-icon=\"\ue050\"><\/span><\/span><\/a><\/div><\/div><\/div><div class=\"et_pb_row_2 et_pb_row et_block_row\"><div class=\"et_pb_column_4 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>2. Ahora que est\u00e1 en el<strong> Ajustes del cliente<\/strong>Navegue hasta <strong>Gestionar tarjetas de d\u00e9bito\/ATM. <\/strong>Debajo de las breves descripciones de cada funci\u00f3n, aparecer\u00e1n todas sus tarjetas con botones de funci\u00f3n al lado.<\/p>\n<p>3. Find the card you'd like to <em>Pausa<\/em> y haga clic en el bot\u00f3n<strong> Pausa esta carta.<\/strong><\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_5 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_2 et_pb_image et_pb_has_overlay et_pb_module et_block_module\"><a href=\"https:\/\/staging.banksouthern.com\/wp-content\/uploads\/2018\/03\/round-up4.png\" class=\"et_pb_lightbox_image\" alt=\"customer\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/staging.banksouthern.com\/wp-content\/uploads\/2018\/03\/round-up4.png\" width=\"950\" height=\"792\" srcset=\"https:\/\/staging.banksouthern.com\/wp-content\/uploads\/2018\/03\/round-up4.png 950w, https:\/\/staging.banksouthern.com\/wp-content\/uploads\/2018\/03\/round-up4-300x250.png 300w, https:\/\/staging.banksouthern.com\/wp-content\/uploads\/2018\/03\/round-up4-768x640.png 768w\" sizes=\"(max-width: 950px) 100vw, 950px\" class=\"wp-image-18546\" alt=\"cliente\" \/><span class=\"et_overlay et_pb_inline_icon\" data-icon=\"\ue050\"><\/span><\/span><\/a><\/div><\/div><\/div><div class=\"et_pb_row_3 et_pb_row et_block_row\"><div class=\"et_pb_column_6 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>4. That's it! You can <em>Pausa<\/em> cualquier tarjeta de d\u00e9bito que tengas con el mismo procedimiento.<strong><br \/>\n<\/strong><\/p>\n<p>Cuando est\u00e9 listo, puede <em>Pausa<\/em> volviendo a la Banca Online en cualquier momento y pulsando el bot\u00f3n<strong> Ponga esta carta en pausa.<br \/>\n<\/strong><\/p>\n<\/div><\/div><div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>NOTA<\/strong>: If a card is left as \"Paused\" for 14 consecutive days, it will be automatically closed and CANNOT be reopened.<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_7 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_3 et_pb_image et_pb_has_overlay et_pb_module et_block_module\"><a href=\"https:\/\/staging.banksouthern.com\/wp-content\/uploads\/2018\/03\/pause1.png\" class=\"et_pb_lightbox_image\" alt=\"Success\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/staging.banksouthern.com\/wp-content\/uploads\/2018\/03\/pause1.png\" width=\"628\" height=\"190\" srcset=\"https:\/\/staging.banksouthern.com\/wp-content\/uploads\/2018\/03\/pause1.png 628w, https:\/\/staging.banksouthern.com\/wp-content\/uploads\/2018\/03\/pause1-300x91.png 300w\" sizes=\"(max-width: 628px) 100vw, 628px\" class=\"wp-image-18564\" alt=\"\u00c9xito\" \/><span class=\"et_overlay et_pb_inline_icon\" data-icon=\"\ue050\"><\/span><\/span><\/a><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":18497,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-18623","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/staging.banksouthern.com\/es\/wp-json\/wp\/v2\/pages\/18623","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.banksouthern.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.banksouthern.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.banksouthern.com\/es\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.banksouthern.com\/es\/wp-json\/wp\/v2\/comments?post=18623"}],"version-history":[{"count":9,"href":"https:\/\/staging.banksouthern.com\/es\/wp-json\/wp\/v2\/pages\/18623\/revisions"}],"predecessor-version":[{"id":36528,"href":"https:\/\/staging.banksouthern.com\/es\/wp-json\/wp\/v2\/pages\/18623\/revisions\/36528"}],"up":[{"embeddable":true,"href":"https:\/\/staging.banksouthern.com\/es\/wp-json\/wp\/v2\/pages\/18497"}],"wp:attachment":[{"href":"https:\/\/staging.banksouthern.com\/es\/wp-json\/wp\/v2\/media?parent=18623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}